Returns and Exchanges:

We are happy to offer exchanges for all orders.

Due to the handmade, and small-batch nature of our items, we do not allow returns.

An exchange request must be sent in within 14 days of receiving your order to be valid. Please contact us at hello@bb-swimmies.com, or via the contact button on our website. 

To be eligible for a size exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Items sent back to us without prior approval and items that do not meet our criteria for ‘new’ condition, will be returned to the sender.

Exceptions:

Certain items are not valid for exchange. All discount / sale items are final sale. 'Design Your Bikini' orders with custom alterations to the styles, are also final sale. We do not accept exchanges for items that have been damaged or without original packaging. Please get in touch if you have questions or concerns about your specific item.

Damages and Issues:

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will work to evaluate the issue and remedy it as quickly as possible. Please contact us a hello@bb-swimmies.com, or via the contact button on our website.

For a faulty item to be valid for return or exchange, the item must be in the same condition you received it; unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.